Testimonials
Keeping Homes Comfortable
Great company. I highly recommend their services. I have now used them for both heating and cooling. I have... read moreGreat company. I highly recommend their services. I have now used them for both heating and cooling. I have contacted other companies for the same job, THEY are much cheaper than AJ Perri, gold medal and all these larger corporations. Support your small business owners ! They won’t rob you. read less
I spoke with Santiago at Temperature Masters on a Sunday and he setup a furnace replacement for the next day.... read moreI spoke with Santiago at Temperature Masters on a Sunday and he setup a furnace replacement for the next day. They replaced my furnace and even installed a new humidifier I purchased a few months back. Santiago at Temperature Masters went above and beyond for us. He is professional and will work with you until all your issues are resolved. The crew who did the work was professional and efficient. I highly recommend this company. read less
I hired this company for installing kitchen vent exhaust. They are very professional, prompt and very reliable.Before the work:Santiago is... read moreI hired this company for installing kitchen vent exhaust. They are very professional, prompt and very reliable.Before the work:Santiago is their manager I think, he was very professional and flexible in terms of rates and he was very confident about his team and their work. This where he established the trust and confidence. He gave me detailed work and quote on the spot and sent email too. They also promised 1 year guarantee to their work. They use good technology.My community and property management required strict documentation work, these guys were very professional and prompt in providing those documents.During the work:Jorge is the guy who came and did the work, he was very patient, calm, professional and completed the work perfectly. We liked his His calm and friendly behavior is commendable.After work: they cleared everything, cleaned everything and tested the work thoroughly. Overall, I am happy with their work.I strongly recommend. read less
This company showed up on time for the quote and gave me a very good price where as i canceled... read moreThis company showed up on time for the quote and gave me a very good price where as i canceled the other 2 quotes I had lined up for the following week. They came the next day earlier than expected, I was told they'll be here about 8-9am. George the technician came ringing my bell at 7:37am ready to work. He worked at his pace and got the job done in a reasonable time... He did a wonderful job, I am very happy with his work. He cleaned up nicely after himself as well. I DEFINITELY WOULD USE THEM IN THE FUTURE AND RECOMMEND THEM TO FAMILY AND FRIENDS. read less
Temperature Masters LLC recently repaired my furnace. The repairman who arrived was vey courteous and knowledgeable. He quickly diagnosed the... read moreTemperature Masters LLC recently repaired my furnace. The repairman who arrived was vey courteous and knowledgeable. He quickly diagnosed the problem and had the furnace repaired in less than 30 minutes. I would definitely recommend them for any furnace work. read less
Santiago came the same day I called at the promised time. Diagnosed the problem within minutes and quoted a price.... read moreSantiago came the same day I called at the promised time. Diagnosed the problem within minutes and quoted a price. After I agreed to the price he went to get the parts, came back within an hour and finished the job in another hour. Even though it was late in the evening, he stayed and finished the job. I am quite satisfied with his work and his professionalism. Will hire him again. read less
Temperature Masters were very professional and reliable. They worked on my HVAC furnace until it was fixed right. My heat... read moreTemperature Masters were very professional and reliable. They worked on my HVAC furnace until it was fixed right. My heat is up and running tabs to them. read less
Temperature masters is the best HVAC company I have used so far. They have a team of professional people. I... read moreTemperature masters is the best HVAC company I have used so far. They have a team of professional people. I was given scheduled wait times which were reasonable. Their prices were competitive and reasonable for the work I got done. I would highly recommend this company. They now service all of my rental properties. Keep up the good work ! read less
Issue: Water leaking from the Air conditioner in the attic into a room below through the ceiling.Abel from TEMPERATURE... read moreIssue: Water leaking from the Air conditioner in the attic into a room below through the ceiling.Abel from TEMPERATURE MASTERS LLC visited the house twice. He pumped Nitrogen gas through the drainage pipe to clear the blockage. The next day water started leaking again. Abel visited again. He check the coil, flushed Nitrogen gas again through the drainage pipe. It did not fix the issue. Water continue to leak through the ceiling.The third time Daniel came and flushed the drainage pipe and tilted the coil ½ inch so that water from the coil directly goes into the drainage pipe. For the last 5 days, there was no water leaking.Plus Point : Prompt response. They sent their technicians as promised. I would recommend Daniel for his knowledge and professionalism. All the technicians wear shoe covers and wear marks before entering the house. They clean up the work space.Negative: Receipt received via email does not contain the breakdown and description of the work performed. It shows name of the company and total amount. I took a picture of the iPad payment screen, when I paid the technician. This contains an itemize job description. I will advise customers to take a picture of the iPad screen for itemize job descriptions and amount. read less
So after getting the install of my new expensive tankless water heater back in November 2019, they did not... read moreSo after getting the install of my new expensive tankless water heater back in November 2019, they did not install correctly, had several issues of no heat or hot water when it was bitter cold, they never set up my wifi thermostat correctly. But what really takes the cake is that now almost 9 months later my town calls me to say they never filed for the permit and that they have left several messages which were never returned. So between not getting my wifi thermostat and my permit, both of which are in my contract, they essentially robbed me of $250 because I had to come out of pocket for it.***Update - they called me and apologized for the inconvenience and issued me a check for the permit and thermostat. Looks like there may have been a change in management. I’m appreciative that they did the right thing. read less
I replaced my old air-conditioner and heating system with a brand new Amana Air-conditioner and heating system by Temperature Masters... read moreI replaced my old air-conditioner and heating system with a brand new Amana Air-conditioner and heating system by Temperature Masters (Mr. Santiago Francisco and his team did all the work). I got an extremely competitive proposal from Santiago in terms of price and 10-year warranty on parts and labor, which was better than the proposals I had received from other vendors. The job was completed in a single day on 24 July 2020 as proposed (from 9 AM to 5 PM), with all old equipment removed from my home.In the next two days, I reported few minor issues as can be expected in such a complex job. They had to do with the functioning of the thermostat and inserting a new filter in the new AC/Heater system. Santiago sent his two technicians promptly to fix the issues without any charge. There was also a problem in my old circuit breaker controlling the new AC Condenser. The team replaced the old circuit breaker with a brand new one I provided to them free of any charge.Overall, I am pleased with the service from Temperature Masters, and recommend that you consider them for replacing your old AC and Heating systems; it is more cost-effective to replace both together. read less
This is the best experience I’ve had! Professionalism as soon as you book your consultation thru the entire process! Thank... read moreThis is the best experience I’ve had! Professionalism as soon as you book your consultation thru the entire process! Thank you Temperature Masters for all of your hard work today! read less
The AC at my office broke and Santiago was highly recommended as a commercial contractor. I called him and he... read moreThe AC at my office broke and Santiago was highly recommended as a commercial contractor. I called him and he gave me a next day appointment between 8am and 10am. He’s techs arrived at 9am. Professional guys. Knowledgeable able to identify the problem right away. Provided me with a quote right away. Problem fixed within an hour. Couldn’t ask for better service. Thank you 😊 for your prompt response and professionalism. read less
My first floor AC unit was broken. I called Temperature Masters, they send a technician named Santiago. He was on... read moreMy first floor AC unit was broken. I called Temperature Masters, they send a technician named Santiago. He was on time and very professional. He explained to me what broke and showed me the broken parts. He stayed very late to fix all the problems. My AC unit works like charm now. I highly recommend Temperature Masters. I even sign up their annual maintenance program. Thank you so much Santiago. read less
We needed an entire hv/ac replacement for some time. After meeting with different contractors, we chose Santiago and his... read moreWe needed an entire hv/ac replacement for some time. After meeting with different contractors, we chose Santiago and his team. The negotiation process was straightforward. No hard sell. After our research, the Temperature Masters team's pricing was clearly honest and a good value. Installation day was better than advertised. Total gentlemen in their treatment of our family. The installers were meticulous with their PPE throughout. Their courteousness and willingness to answer my questions was appreciated. Any time I have had a question about our new system, I have been able to have them answered within hours. The system has worked better than I hoped after its first few months. I am a cautious and annoying customer--the kind that researches for hours on end and likes a third opinion. But Santiago and his company have surpassed my expectations. I have already recommended them to family members and give my highest grade to the job they have done. read less
Got a new install done to my house. My house had no duct work or any type of hvac equipment.... read moreGot a new install done to my house. My house had no duct work or any type of hvac equipment. So i decided to go with temperature masters to install a whole new central air system. I was Very impressed with their quality of work . Guys are very responsible and proffesional. My favorite experience was the fact that they finished very fast and i was able to turn my system on in a matter of days . I highly recommend this company. Hope to see you guys soon , will be calling them for any maintenance work to be done 😁 read less
Temperature Masters are the best in the business. They were very clean and explained everything to me. Will def hire... read moreTemperature Masters are the best in the business. They were very clean and explained everything to me. Will def hire again for future. read less
I’m really happy I hired temperature masters to do my new installation of central A/C and also my water heater.... read moreI’m really happy I hired temperature masters to do my new installation of central A/C and also my water heater. I spoke with Santiago we went over everything he was going to do and got quoted. He explained all of my options I had and also payment plans his company had to offer. He told me he would start 2 weeks later which I had agreed to but he ended up calling me 2 days later saying he would get the job started the next day which was amazing. Santiago and his workers came in the next day and started the work they were very respectful and kept it clean at all times. I’m SUPER happy with their work I would definitely recommend Temperature masters to anyone and I would definitely use them in the future. Thank Santiago and his crew for the amazing work you did. May god bless you guys keep up the good work. read less
I had the privilege of using Temperature Masters HVAC Team ably led by Santiago with team members Daniel, Joel, Junior... read moreI had the privilege of using Temperature Masters HVAC Team ably led by Santiago with team members Daniel, Joel, Junior & George & supported on the backend by Garmelia.Temperature Masters Team did a fantastic job in replacing two complete Amana High Efficiency HVAC Systems including properly sizing, pricing and installing them to my full satisfaction. They don’t treat you as customers you become family.The unique selling point (USP) for their professional success is clearly in the pre-sales, install and post-sales support.Santiago is a committed professional to satisfying every customers needs fully supported by his Team.Kudos to all of them & Best Wishes for Continued Success.As they say “You have tried the rest now Experience the best at Temperature Masters.Ram read less
A very professional and responsible company is very pleased with the work done and with the family treatment they gave... read moreA very professional and responsible company is very pleased with the work done and with the family treatment they gave me thanks! read less
I recommend Temperature Masters LLC very highly for their outstanding technical and customer service, their promptness and follow up. ... read moreI recommend Temperature Masters LLC very highly for their outstanding technical and customer service, their promptness and follow up. My friends, family and you the reader are in good hands with Temperature Masters of New Brunswick, New Jersey. read less
I would highly recommend Temperature Masters for the purchase and installation of an HVAC system. They were professional, knowledgeable,... read moreI would highly recommend Temperature Masters for the purchase and installation of an HVAC system. They were professional, knowledgeable, customer oriented and provided great service from beginning to end. Big thanks to the entire team! read less
Reasonable rates, quick turnaround and helpful! Santiago walked us through all the details & made our life really easy! His... read moreReasonable rates, quick turnaround and helpful! Santiago walked us through all the details & made our life really easy! His team executed the install flawlessly and cleanly. I highly recommend them for all your HVAC needs. read less
Very responsive and responsible. Happy I chose this company to replace my central air conditioning units. The owner is a... read moreVery responsive and responsible. Happy I chose this company to replace my central air conditioning units. The owner is a truly nice person. read less
Thank you so much Santiago!!!! We cannot thank you enough for all that you’ve done for our family. We are... read moreThank you so much Santiago!!!! We cannot thank you enough for all that you’ve done for our family. We are so happy with our bathroom remodel. Amazing job!!! Your workers were very nice , courteous and extremely professional. They took the time to cover up our hardwood floors and cleaned up everyday. Can’t wait for the next project with you Santiago. read less
Unmatched attention to detail! Santiago personally walked us through all our options, and helped us identify the best solution for... read moreUnmatched attention to detail! Santiago personally walked us through all our options, and helped us identify the best solution for our needs. I was confident after our initial meeting that we had a properly sized solution that met all our needs. Installation was clean and fast with no disruption to our family (young children and dog included) would recommend Temperature Masters without hesitation!!! read less
Santiago and the team did a great job through the entire process of doing a full HVAC system overhaul. ... read moreSantiago and the team did a great job through the entire process of doing a full HVAC system overhaul. Santiago showed up to survey and provide a quote the same day I called. The price was very reasonable and ended up better than other companies for the same scope of work. The install team showed up on time, we’re professional, cleaned up well, and didn’t leave until everything was right and tested. The system is working great and I’m very happy I chose this company. read less
The crew showed up on time, they were courteous, and even wore little boot covers! We are a no... read moreThe crew showed up on time, they were courteous, and even wore little boot covers! We are a no shoes house so that was a big plus. They installed my brand new entral air unit without making a mess, or much noise, and it didn't take the whole day. The price was hard to beat also. I'd recommend to anyone who needs and heating/cooling needs. read less
Santiago and crew were very easy to get in touch with. He came out to appraise the job very quickly... read moreSantiago and crew were very easy to get in touch with. He came out to appraise the job very quickly and the appraisal was very easily laid out, no gimmicks, nothing hidden. We ended up putting in new furnace and water heater and a new condenser outside. Technicians started the job the very next day at the time we agreed to. They protected and covered everything to ensure no damages occur to the area of work or foot traffic in and out of the house. The equipment was brand new. The job was done faster than advertised, everything was tested and demonstrated. They even set up a smart thermostat and helped me set it up on my mobile device. After level all was done, the technicians cleaned everything up inside and outside. The price was also extremely fair and the warranty is great. I would highly recommend Santiago and his services to anyone, no matter how small or big the job. read less
Could not be more happy with Temperature Masters! Santiago came to my house to discuss and review what I wanted,... read moreCould not be more happy with Temperature Masters! Santiago came to my house to discuss and review what I wanted, a new Gas furnace install with ducts. He gave me an estimate on the spot unlike other companies that you have to wait or chase down for your estimate. His team, Junior, George, Daniel, Jose did the install. What a team of kind, courteous, respectful professionals. The work was completed a day early and it was done to perfection. Thank you again guys!!!! read less
Great company! We used them for our business, they were punctual and very attentive. Providing us with high quality cooling... read moreGreat company! We used them for our business, they were punctual and very attentive. Providing us with high quality cooling and heating system. We have 3 different offices and have used them for each location. Highly recommended. read less
Hi Santiago and Joel(????)I want to say thank you for your professional service in advance. Also I was very impressed... read moreHi Santiago and Joel(????)I want to say thank you for your professional service in advance. Also I was very impressed for your professional service.I think my children can sleep well because you find issue quickly why my house is too dry.And thanks for explaining well about how to control humidifier depending on the outdoor temperature and other valuable information.Wonho & Kandy read less
In the midst of the worst of the summer heat and humidity my old, used up A.C. finally gave in.I... read moreIn the midst of the worst of the summer heat and humidity my old, used up A.C. finally gave in.I googled Homeserve looking for local HVAC services near me. They gave me 3 choices, and within 10 minutes Temp Masters called.Within an hour they were here. At first they tried a less costly remedy to replacement.But, the next day it was obvious the bandaid approach was not going to work.I called back and the next day Santiago was here, giving us three options and going over each in detail.We made our choice and not only did Temp Masters give us a fair price, but also took the money we spent the previous day into consideration and applied to price of the new unit....very fair approach.Again the temp and humidity were rising, and being without A.C. was not an attractive option.Santiago had the new unit here the next day, and his team was here first thing in the morning and at work.Outside temp that day reach 93, humidity 75% and temp in attic where most of the heavy work took place was 105.Omar, Hector and team worked until 8 that night to make sure the job was done completely , professionally and perfectly.There was a little hiccup with some slight damage to a spot on the ceiling....the next day Santiago sent over tech Calvin (?)... and he fixed it to where you wouldn't even know anything happened.Job well done all around, good job, fair price and attention to detail.Highly recommend others to try Temperature Masters and use.Thanks everyone you should be proud of your work,Rocky read less
Amazingly fast response. Knowledgeable, personable technicians. Right pricing and great follow up. My unit had several issues and all work... read moreAmazingly fast response. Knowledgeable, personable technicians. Right pricing and great follow up. My unit had several issues and all work was completed to my satisfaction. Highly recommend! read less
Got the new central AC system replaced, the team was very professional and helpful throughout the process from selection, purchase... read moreGot the new central AC system replaced, the team was very professional and helpful throughout the process from selection, purchase to installation. The whole process was done on schedule and the crew worked diligently to ensure that the system works to the satisfaction. read less
Very happy with the job. They arrived on time, the technicians were very professional and courteous. Santiago stopped by to... read moreVery happy with the job. They arrived on time, the technicians were very professional and courteous. Santiago stopped by to make sure everything was progressing well since we were replacing the entire AC system. They finished on time and were very clean. I would highly recommend them! read less
Santiago and his crew were thorough professionals from the get go.His initial home visit to assess whether we should repair... read moreSantiago and his crew were thorough professionals from the get go.His initial home visit to assess whether we should repair or replace a leaky furnace went surprisingly well. No hard sell. No suggestions to definitely replace as he did offer a repair price too. But considering age of unit, repair cost and potential for future problems we bit the bullet and decided to invest in one of the 3 AC and Gas furnace options, Santiago presented. We settled on his recommendation of a Amana 48,000 BTU AC and a Amana 120,000 BTU 2 stage furnace.Since our current compressor was compromised we liked the lifetime unit replacement compressor warranty Amana offered. Made in America was a plus.Both units combined, costed us a shade under $10K. BTW he also had the best, fully detailed quote which showed me that he was quality conscious of his brand.Installation was a white-glove experience.Santiago had two separate crews come in by 8 AM to complete our installation in a day. His local distributor had accidentally dropped off a wrong sized A-coil, along with the rest of the equipments a bit earlier. But Santiago had someone drive and pickup the right one same day. After old units were pulled out a lot of duct work had to be redone.His crew clearly has been handpicked by Santiago for their work ethic and professionalism. Due to some duct work and a sensor complication the entire crew stayed back till 9pm to finish up. That too cheerfully!He stopped by to review and inspect the work during installation and again next day to go over the system and controls. I couldn’t be more satisfied.All in all a great experience especially after the initial anxiety of having to deal with and vet 2-3 other highly rated local contractors.Compared to others, Santiago's prices were in the middle. But I am absolutely glad I selected him. Now, I highly highly recommend Temperature Masters to my family and friends. Thank you Santiago.Good Luck all…!FYI, I also have posted this same review (as I am lazy) on other home-owner reviewed contractor websites. Santiago totally deserved a recommendation. read less
Extremely happy with the installation of two new furnace and two condensing units .Santiago and his office team followed up... read moreExtremely happy with the installation of two new furnace and two condensing units .Santiago and his office team followed up tirelessly to answer each and every question with patience.Very fair price for the job well done.Most of all my family was very happy the way technians conducted themselves and left the place spotless clean.I would highly recommend the company for HVAC installation read less
Service person (Santiago) was knowlegable, personable, and most importantly, he answered all my wlquestions and explained what I didn't know,... read moreService person (Santiago) was knowlegable, personable, and most importantly, he answered all my wlquestions and explained what I didn't know, and informed me of what I needed to know. read less
Incredibly reliable service. I had called Friday 4 PM. Luckily they had someone in my area finishing a job and... read moreIncredibly reliable service. I had called Friday 4 PM. Luckily they had someone in my area finishing a job and they stopped over 4:30PM. I had a part that needed to be replaced on my heater, was given a spot quote and confirmed it all in a matter of minutes. Within the next hour my heat was working again thanks to these professionals. Overall, the service was amazing from start to finish. read less
Great service all around and our tech (Santiago) was extremely knowledgeable and friendly. We highly recommend this Temperature Masters to... read moreGreat service all around and our tech (Santiago) was extremely knowledgeable and friendly. We highly recommend this Temperature Masters to anyone needing immediate service with positive results! read less
Great team, they came to the house and did a great job replacing the furnace. A1 service company, I would... read moreGreat team, they came to the house and did a great job replacing the furnace. A1 service company, I would recommend highly to all my friends and family. read less
My furnace stopped heating on a 30F snowy saturday evening bringing the temperature down quickky. Santiago came in on an... read moreMy furnace stopped heating on a 30F snowy saturday evening bringing the temperature down quickky. Santiago came in on an hour's notice and quickly figured out the issue and fixed it. Very pleased with the excellent customer service. read less
Temp. Masters repaired my residential boiler that needed a new circulator pump. Home advisors had recommended them. Santiago was prompt... read moreTemp. Masters repaired my residential boiler that needed a new circulator pump. Home advisors had recommended them. Santiago was prompt in his estimate and repairs were done without a hitch. I did not receive other estimates as this was most likely going to cost me more due to other estimate costs. I'm confident it was a fair price for the work that was done. I would recommend Temperature Masters for HVAC work. read less
Temperature Masters quickly responded to our call and resolved our problem. Their technicians did very neat and clean job. They... read moreTemperature Masters quickly responded to our call and resolved our problem. Their technicians did very neat and clean job. They were very courteous. I hope in future they will keep doing so and respond quickly as they did.I wish them good luck. read less
Compared prices to PSE&G Worry Free and Temperature Masters for installation for a whole house humidifier installed on furnace and... read moreCompared prices to PSE&G Worry Free and Temperature Masters for installation for a whole house humidifier installed on furnace and they came in $200 cheaper. Santiago explained the correct use of unit and the crew cleaned up all debris before departing. The work was done in a timely and professional manner with superior craftsmanship. I would definitely use them again and highly recommend. read less
Esta compañía es muy responsable y servicial ellos realizaron un trabajo en mi casa y quedé muy sastifecho y... read moreEsta compañía es muy responsable y servicial ellos realizaron un trabajo en mi casa y quedé muy sastifecho y mucho mejor bajo el servicio de Santiago Francisco y Daniel Uroa y Víctor dan un servicio garantizado read less
Santiago was friendly, professional, and prompt with replying to my inquiry. It was 7.30 in the evening, where he assessed... read moreSantiago was friendly, professional, and prompt with replying to my inquiry. It was 7.30 in the evening, where he assessed the situation and recommended with various options.He was polite enough to explain us about the problem in detail over the phone, we live in a different state, Technicians like Santiago keep us cool. I do compare his quote with 3 other vendors, but his price was the best, The best thing about the service is the final product, they did a really great work. My Tenants are happy with the work and attitude of his team. I would strongly recommend Santiago and his company Temperature masters. read less
We hired Temperature Masters to replace our old and failing central A/C system. Santiago, who is very knowledgeable, explained to... read moreWe hired Temperature Masters to replace our old and failing central A/C system. Santiago, who is very knowledgeable, explained to us what had to be done, recommended a high efficiency and cost effective replacement, and quoted us a reasonable cost for the entire project.On installation day, Santiago and his crew arrived promptly, executed a professional install, and left the work area clean.We highly recommend Temperature Masters to anyone who appreciates honest, professional, accommodating, and courteous service. read less
Santiago at Temperature Masters went above and beyond for us. We were having trouble with a Lennox system that had... read moreSantiago at Temperature Masters went above and beyond for us. We were having trouble with a Lennox system that had a damper system designed to regulate how the heating and cooling was distributed on one floor of our home. He could have easily "given up" and said that we need to replace the expensive console piece... but instead he spend a little extra time troubleshooting and found some faulty wire... it saved us a lot of money and saved us in needlessly replacing a perfectly good part. Most others would have taken the easy road and charged us for the costly replacement but Santiago cared about doing the right thing! Thank you Santiago! read less
We got our whole house humidifier Installed In our house yesterday through Temperature Masters.Santiago came in for the initial visit... read moreWe got our whole house humidifier Installed In our house yesterday through Temperature Masters.Santiago came in for the initial visit and gave me Quote who was very reasonable.he scheduled the installation in a convenient time and sent his Men to do the installation.his men came and did the installation very professionally.all the time during the process they were very calm and focussed. Except for some very ocational sounds they were very calm.all in all they are very professional.i will definitely recommend them to friends and family.last but not the least they charged the same amount which they quoted.not even a penny more.we trusted them for the job and they delivered the system as expected.great job and well done.thank you Santiago. read less
Very kind and helpful! Santiago and his employees did a wonderful job working with me on what i needed to... read moreVery kind and helpful! Santiago and his employees did a wonderful job working with me on what i needed to heat and cool my home! I bought a new high efficiency system which i already see the savings on every month. Definitely recommended to everyone i know. read less
Very very professional. I've been having a problem that has been getting worse in the house and my now former... read moreVery very professional. I've been having a problem that has been getting worse in the house and my now former plumber could only suggest a new furnace. Santiago spent the time to diagnose it and find the pump wasn't working. He also felt it needed upgrading to a bigger pump to reach our attic. It worked! And the second floor heats up faster. He and his crew worked fast and efficiently to fix everything AND THEN STAYED TO BLEED ALL THE RADIATORS TO REALLY CHECK OUT THE 3rd FLOOR. Will use Temperature Masters again. read less
Very professional and courteous. Very responsive to my request. Able to replace our hot water heater same day... read moreVery professional and courteous. Very responsive to my request. Able to replace our hot water heater same day which was appreciated! Would hire them again. read less
Santiago is a good guy, very friendly and conversational. Did a thorough job inspecting our central AC unit to make... read moreSantiago is a good guy, very friendly and conversational. Did a thorough job inspecting our central AC unit to make sure it?s ready for the summer. Took the time to speak with my wife and I about what he had done and what needs to be done down the road and even gave us a quote for maintenance to be done in a few months. Reasonable cost and fast service. Highly recommend! read less
Their response time was incredible and the service with prompt and efficient. Would recommend and was glad to have Abel... read moreTheir response time was incredible and the service with prompt and efficient. Would recommend and was glad to have Abel assist us! read less
Very professional and excellent with job did on my ductwork. Good communication and on-time.
Definitely recommended to anyone needs ductwork to... read moreVery professional and excellent with job did on my ductwork. Good communication and on-time.
Definitely recommended to anyone needs ductwork to be fixed or replacement. read less
The technician installed a nest thermostat at a reasonable price, he helped programmed it and showed us how it worked.... read moreThe technician installed a nest thermostat at a reasonable price, he helped programmed it and showed us how it worked. I recommend this company. The owner was communicative, called when on the way, kept appointment. read less
Very good and prompt service all around. There was a clear understanding of what needed to be done, but the... read moreVery good and prompt service all around. There was a clear understanding of what needed to be done, but the team also knew how to adapt to the inevitable challenges on the day. The team also informed me of all important actions on the day, so I was always in the loop. No hidden charges.I am very happy with the result and would definitely recommend this business. read less
Very professional from estimate to installation!!! Santiago and his crew are very knowledgeable, humble, and honest. He focused on... read moreVery professional from estimate to installation!!! Santiago and his crew are very knowledgeable, humble, and honest. He focused on our specific problem and recommended a system that will efficiently solve our issues without the need of oversizing the unit or spending unnecessary $$$. The guys Kept area very clean and Upon completion they explained use of new unit and made it known that they take pride and stand by their work.. And if we had any further questions to not hesitate to call..
So far unit is working great and working as planned.. Overall, Truly a pleasure working with this company. read less
Santiago Francisco was excellent in every facet of the project, his discription, pricing, taking the order and installation of ductless... read moreSantiago Francisco was excellent in every facet of the project, his discription, pricing, taking the order and installation of ductless splits. George (Jorge?) installed the units, with Santiago.
Excellent work, professional in job, demeanor top notch. These men were pleasant, knowledgeable about the product, skillful and did the job very quickly.
This company is fortunate to have these men employed, I will recommend this company and have them request Santiago and George to be the team. Thank you very much
Jim Smith Old Bridge NJ read less
I needed to repair my heating system fast because it was a cold winter day. The technician came the same... read moreI needed to repair my heating system fast because it was a cold winter day. The technician came the same day I called, on time, diagnosed the problem within half an hour, and quoted the price for parts and labor. After I agreed to the price, he went out to get the parts, came back and fixed up the furnace the same evening. Even though it was late in the evening, he stayed with the job until it is done. I am very happy with the service. read less
Our furnace blew at night and they had a tech come out within an hour of calling. Their team came... read moreOur furnace blew at night and they had a tech come out within an hour of calling. Their team came out on time in the morning and replaced the whole unit. They kept me informed throughout the process. They were courteous and thorough. Highly recommend. read less
Temperature Masters did a great job with my furnace repair. The technician, Abel, diagnosed the problem and did everything to... read moreTemperature Masters did a great job with my furnace repair. The technician, Abel, diagnosed the problem and did everything to fix it. Thank you Abel and Temperature Masters. My house is nice and warm now!!! Great job... read less
They were on time, professional, and most importantly able to come out within a few days of me contacting them.... read moreThey were on time, professional, and most importantly able to come out within a few days of me contacting them. A bit pricier than I would have expected, but satisfied. They even followed up. read less
Professional, Punctual, Courteous and Honest. They even followed up post the completion of the job to ensure everything was working... read moreProfessional, Punctual, Courteous and Honest. They even followed up post the completion of the job to ensure everything was working as expected. Good way to build the franchise and establish trust with your customers. Very impressed. read less
Very professional. Th ey used shoe coverings when entering my home and cleaned up vey well behind themselves. The... read moreVery professional. Th ey used shoe coverings when entering my home and cleaned up vey well behind themselves. The lead person was very courteous. read less
We called on a very warm Saturday evening. Santiago was there a few hours later and repaired our units. We... read moreWe called on a very warm Saturday evening. Santiago was there a few hours later and repaired our units. We were able to get a good nights sleep. read less
Extremely responsive and professional! Called on Friday and came to fix the AC issue on Saturday in the... read moreExtremely responsive and professional! Called on Friday and came to fix the AC issue on Saturday in the morning. The technician George came inside the house wearing a mask and shoe cover. They are knowledgeable, polite and really focus on the needs of the customer. Highly recommended read less
They were extremely responsive and repaired my air conditioning unit within 24 hours during summer heat wave when I couldn... read moreThey were extremely responsive and repaired my air conditioning unit within 24 hours during summer heat wave when I couldn t get any other appointments from many companies who are always seem to be too busy to talk to customers. read less
They responded very promptly to my initial inquiry, and after a quick discussion we scheduled an appointment. A uniformed pro... read moreThey responded very promptly to my initial inquiry, and after a quick discussion we scheduled an appointment. A uniformed pro arrived right on time and quickly fixed me up. My AC has never run better! read less
AC unit needed maintenance and fan needed changing. They called me right away. We scheduled an appointment. They were there... read moreAC unit needed maintenance and fan needed changing. They called me right away. We scheduled an appointment. They were there within 2 days. They did maintenence and gave us quote on fan replacement. Reasonable price for fan replacement. Will work with them again. read less
From the first phone call to the completion of the job, Temperature Masters was awesome. They were courteous, professional... read moreFrom the first phone call to the completion of the job, Temperature Masters was awesome. They were courteous, professional and thorough. They reviewed everything I needed and provided the best options for me. Once I placed the call, they were at my house within a couple of hours and the job was done the same day. The technicians had to replace my condenser. They totally removed the old unit and replaced it with a high efficiency unit and did a fantastic job installing the new one. The surrounding area looks better than when they started! Thanks Temperature Masters, you are definitely staying in my favorites list! read less
We had an AC emergency, no cold air, on the warmest week of the year yet. Temp Masters came out... read moreWe had an AC emergency, no cold air, on the warmest week of the year yet. Temp Masters came out in short notice and ended up completing a major repair within 24 hours. We are now cool and happy. Thank you!! read less
From estimating through installation they were excellent. The installation crew worked as neat as I have ever seen a... read moreFrom estimating through installation they were excellent. The installation crew worked as neat as I have ever seen a crew work. I would recommend them for any type of HVAC work. read less
Great service and exceptional professionalism. Santiago was our service technician and he knew his stuff. He was on point with... read moreGreat service and exceptional professionalism. Santiago was our service technician and he knew his stuff. He was on point with the work that we needed to get done. They are not pushy at all. They only gave me recommendations where warranted and I was explained what those were. Generally, there is a cost for topping off your refrigerant but he did it at no extra cost since it was not much.
I originally have hired them for a one time spring tuneup but given my experience, I join their annual membership which covers both heating can cooling service annually. Very cost effective.
Definitely would recommend them to my friends and family. read less
The tech was polite, quick, and efficient! The price was right for the fix, and they were able to send... read moreThe tech was polite, quick, and efficient! The price was right for the fix, and they were able to send someone out to us on a Sunday afternoon. read less
ive decided based on the expert, that it would not be a good idea to do the conversion dye to... read moreive decided based on the expert, that it would not be a good idea to do the conversion dye to how my hiuse was built. My current system in place works well and doing the conversion would cause more work and cost for both the contractor and myself. However i do recommend this company due to thr honesty and integrity and the details thst were provided. I definitely would uae them should i purchase another home that would require their services. read less
Punctual, courteous. Had expected just a tune up for $89 (furnace was running fine). Was told I needed a... read morePunctual, courteous. Had expected just a tune up for $89 (furnace was running fine). Was told I needed a $100 part, so I paid more than expected, Have no way to evaluate. Furnace running fine as before. read less
The technician who diagnosed the problem came almost two hours late, but he did do it on a Sunday, which... read moreThe technician who diagnosed the problem came almost two hours late, but he did do it on a Sunday, which I really appreciated. The y got the part the very next day, and came to install it that morning. The technician who performed the work was very professional and quick. I was happy with the job. read less
I was contacted immediately and a repairman was at my home in 20 minutes. The repairman accurately diagnosed the... read moreI was contacted immediately and a repairman was at my home in 20 minutes. The repairman accurately diagnosed the problem and fixed the problem in 30 minutes. I was very satisfied and I highly recommend them. I would use them again. read less
Arrived on schedule, very friendly workers, listened to what I had to say about this problem. Very knowledgeable and thorough... read moreArrived on schedule, very friendly workers, listened to what I had to say about this problem. Very knowledgeable and thorough in their work. I also quickly completed this job. I am very happy with their work. I would hire them again. read less
I got called the next day. None of the other service people called. They booked the appointment for... read moreI got called the next day. None of the other service people called. They booked the appointment for that day. The repairman was late but called several times to let me know. That was really nice. He was neat and professional when he got here. The furnace has not been on too much since he left but the few times it has run nicely. read less
Sean was knowledgeble about gad boilers and steam radiators and quickly assessed the problem. Sean was friendly and professional. I... read moreSean was knowledgeble about gad boilers and steam radiators and quickly assessed the problem. Sean was friendly and professional. I didnt mention he came back after we thought we missed the appointment and was on way to another appt! read less
Temperature master it s a great company Very professional. I needed help with my Furnace They gave me an... read moreTemperature master it s a great company Very professional. I needed help with my Furnace They gave me an appointment right away. They fixed my problem and my furnace is running fine. read less
I don't know much of AC, the technician was forcing me to put refrigerent as well, along with fixing (replacing)... read moreI don't know much of AC, the technician was forcing me to put refrigerent as well, along with fixing (replacing) the faulty capacitor.
Overall it may still be cheaper. Free visit/estimate is a plus, otherwise I would not have called them.
Thanks for the service, anyways. I would call them again. read less
They called, came promptly, did the work efficiently, and explained with pictures before they did the work.
I highly recommend them... read moreThey called, came promptly, did the work efficiently, and explained with pictures before they did the work.
I highly recommend them for any work: read less
Professional staff. prompt call back and showed up on time
Technician seem to be really knowledgeable. Happy with work... read moreProfessional staff. prompt call back and showed up on time
Technician seem to be really knowledgeable. Happy with work and reasonably priced. read less
The experience was great from start to finish. Santiago called a few minutes before he arrived and was on time.... read moreThe experience was great from start to finish. Santiago called a few minutes before he arrived and was on time. He had a pleasant attitude and appeared professional as well as knowledgeable. He quickly assessed the situation outside and went through all the details with me. The A/C was back up and running with a new capacitor and recharge within an hour which was great on the 100 degree day. Overall, I d recommend their service to anyone has issues with their air conditioning. read less
Abel came out on hottest day of the year when my central A?C broke down.
Very efficient, polite, and was a... read moreAbel came out on hottest day of the year when my central A?C broke down.
Very efficient, polite, and was a pleasure meeting. Checked everything to make sure it was working correctly.
It was a Sunday afternoon and a few places said nothing available until Monday. read less
Great service, got the job done right away as soon as the part arrived, would definitely use them again.
Thank you... read moreGreat service, got the job done right away as soon as the part arrived, would definitely use them again.
Thank you for a job well done! read less
Fast response they replaced the blower motor in my Hvac system the same day I called. Tech very knowledgeable and... read moreFast response they replaced the blower motor in my Hvac system the same day I called. Tech very knowledgeable and courteous. I will use them again if needed. read less
Excellent Service. Professional and Personal. Fair and reasonable price for installing, removing and cleaning up a water heater. ... read moreExcellent Service. Professional and Personal. Fair and reasonable price for installing, removing and cleaning up a water heater. Will use them again. read less
This company immediately called me after seeing my request through HomeAdvisor, and they were able to come out the next... read moreThis company immediately called me after seeing my request through HomeAdvisor, and they were able to come out the next day and quickly solve my problem. The technician, Santiago, was very polite and explained everything as he was fixing our thermostat. read less
This is one of the best companies I have ever worked with. The crew was professional, polite and very well... read moreThis is one of the best companies I have ever worked with. The crew was professional, polite and very well trained. I had other quotes on the price of heat pump installation and Temperature Masters gave me the best price for the best quality. read less
They arrived in a timely manner, and carried out the repair in a timely manner. Very professional. Central office of... read moreThey arrived in a timely manner, and carried out the repair in a timely manner. Very professional. Central office of the company demanded full payment before starting the repair. That was the only thing awkward and unusual about them. read less
Great group of people to work with. Very professional. They stay on top of everything from start to finish. I... read moreGreat group of people to work with. Very professional. They stay on top of everything from start to finish. I called one day to replace an air conditioning unit, 2 days later the job was completed. GREAT!!! read less
They fixed our furnace quickly and were very polite and professional. It was a broken wire. I had... read moreThey fixed our furnace quickly and were very polite and professional. It was a broken wire. I had another repairman look at it and they told me it had to be replaced as the original manufacture was out of business and parts were not available. I was very happy with the repair and not having to replace the furnace. read less
Installed a heat pump. First agreed on 16 seer then come back and forth on 16 seer vs 14 seer.... read moreInstalled a heat pump. First agreed on 16 seer then come back and forth on 16 seer vs 14 seer. Finally decided on 16 seer, but the company got my order confused because of the discussion and installed a 14 seer instead. They offered to reinstall the 16 seer, but I don't want another full day without heat. The result turns out good. read less
The man who came out to repair a sensor in my Phantom Boiler was knowledgeable and professional. He detected the... read moreThe man who came out to repair a sensor in my Phantom Boiler was knowledgeable and professional. He detected the problem sensor. Unfortunately the replacement part had to be ordered and that added some days to the fix. Once part was in hand, the gentleman got the boiler back up and running. Upon checking the radiators, it was recommended to replace the valve on one. The two men who came to do that job were courteous and prompt, but even after changing the valve, the radiator wouldn't heat fully. A replacement radiator was offered, free of charge. Unfortunately, the replacement radiator had a crack in it, so the techs removed and hauled the old one outside and used a hose to flush it. Finally, the effort paid off and after they put the flushed out radiator with the new valve back in place, it heated from end to end. My Son was happy, as some of this was during the recent 'Polar Vortex'. All in all, a favorable experience that came in at just under $500. The office called consistently to check appointment times and convey information. read less
Highly recommend superior service.
The best contractors I ever use on any house work.
One of the coldest days they came out... read moreHighly recommend superior service.
The best contractors I ever use on any house work.
One of the coldest days they came out and worked morning till night even some of the guys skip their lunch just to make sure we will have heat before the night ends. I can?t thank them enough!!
I want to also thank specially Santiago for making everything happened in such a short time.
All the Guys that did the work! I can?t believe how much they care about doing things right! And not rushing to get out. Just remarkable company from sales price to the work itself and customer service
A read less
Temperature Masters, LLC has great customer service. The technician was very professional. He determined the cause of my furnace shutting... read moreTemperature Masters, LLC has great customer service. The technician was very professional. He determined the cause of my furnace shutting off. I have a new part for my furnace and time will tell if it shuts off again. I am hopeful it won t. read less
Temp masters came to bleed my radiator to hopefully silence all of the clanking. Noise remained but the contractor showed... read moreTemp masters came to bleed my radiator to hopefully silence all of the clanking. Noise remained but the contractor showed up twice to try and fix the problem. They didn't complete the job because the noise never stopped but was we were impressed with their service. read less
Nothing but praises for Temperature Masters, LLC. They phoned within 30 seconds of my putting out a request for... read moreNothing but praises for Temperature Masters, LLC. They phoned within 30 seconds of my putting out a request for heating repair, and prompt to arrive and fix my furnace. I saved their number for future repairs. The heating company I used to use, I left a message twice that I had no heat. They never bothered to phone. Will never use them again. read less
Hi their services are very good but I felt it is costly , and, they do not provide free quote.... read moreHi their services are very good but I felt it is costly , and, they do not provide free quote. For example , when they visit they give quote, and, if you do not agree to the quote, they charge for visit. read less
The professionals that came for the work were very friendly and helpful. When I received the invoice, it did not... read moreThe professionals that came for the work were very friendly and helpful. When I received the invoice, it did not initially include the discount for the 2nd HVAC system. It was corrected after I brought it up. I set up a follow-up appointment to get a quote for vent cleaning; however, when the technician showed up, he thought he was doing a tune-up and told me that they didn't even do vent cleaning. He told me that the boss would be calling me to explain, but I never got a call. Nonetheless, the work was good and all of the technicians were very nice and professional. read less
Temperature Masters installed a furnace and AC unit at my home and I am very pleased! As a female homeowner,... read moreTemperature Masters installed a furnace and AC unit at my home and I am very pleased! As a female homeowner, I have had my fair share of companies attempting to sell me more than what I need. This was not the case with Temperature Masters. They responded quickly to my service request, assessed the situation and provided a couple of options. Santiago explained the quote for installing the units and the process in detail. In addition, he provided information (in writing) about the units recommended and what their quote included. Then, on installation day, the team arrived and started working. They were courteous, professional, and efficient. If I had a question, they asnwered it in a non-judgmental way. I recommend Temperature Masters to anyone who needs to have their furnace or AC unit serviced or is in the market to replace existing units. read less
Temperature Masters were professional & courteous. They responded to my request for service quickly & repaired my furnace. The technician... read moreTemperature Masters were professional & courteous. They responded to my request for service quickly & repaired my furnace. The technician explained the problem to me & the part I needed was readily available. I would use this company again. read less
Given my prior "no show" experience with other pros at HomeAdvisor I was reluctant to try again, but Temperature Masters... read moreGiven my prior "no show" experience with other pros at HomeAdvisor I was reluctant to try again, but Temperature Masters proved me wrong. They made the appointment, confirmed it, showed up on time and did a thorough job. I will definitely use them annually to service my natiural gas boiler. Fairly priced as well. read less
we had no heat for tenant we called temperature master and came on time they are very professional ,on time... read morewe had no heat for tenant we called temperature master and came on time they are very professional ,on time and not expensive at all above all very hounest. i wish i knew them a long tome ago. i recommend this company. thanks a lot read less
Hired temperature masters to install a 3 ton 16 seer central air conditioner unit.
Excellent customer service, good price. Technicians... read moreHired temperature masters to install a 3 ton 16 seer central air conditioner unit.
Excellent customer service, good price. Technicians were professional, did a very clean professional job and finally cleaned up.
I highly recommend Temperature Masters, LLC read less
Technician did not show up on our scheduled appointment. It is their internal communication error. Customer service rep... read moreTechnician did not show up on our scheduled appointment. It is their internal communication error. Customer service rep apologized next day, and rescheduled service. read less
The technician was extremely friendly and professional. He was able to come to my scheduled appointment early and called ahead... read moreThe technician was extremely friendly and professional. He was able to come to my scheduled appointment early and called ahead to ask if that was convenient. read less
Our AC stopped working and we called Temperature Masters LLC for diagnostic. The technician was polite and provide all the... read moreOur AC stopped working and we called Temperature Masters LLC for diagnostic. The technician was polite and provide all the information needed to fix it. Now the AC is back running fine. read less
Answered the service call immediately, great customer service, sent someone right out and the young man was pleasant to converse... read moreAnswered the service call immediately, great customer service, sent someone right out and the young man was pleasant to converse with and professional. He got the job done quickly. read less
Competent service person. Got AC working quickly. Had parts available with him. Immediate evaluation of customer service, professional... read moreCompetent service person. Got AC working quickly. Had parts available with him. Immediate evaluation of customer service, professional service person is 5 star. Service result still must be evaluated by my AC's operation over the next few months. Solicit my evaluation again after 12 months for a better evaluation. read less
Quality work! Very honest and very competitive pricing. We needed our AC condensing unit, coil, and furnace replaced immediately. They... read moreQuality work! Very honest and very competitive pricing. We needed our AC condensing unit, coil, and furnace replaced immediately. They made the effort to be available to us and start work very quickly. Very friendly and professional staff. The entire job was done in 1 day and we are extremely happy with the results. We got a great deal but it is the quality and customer service that makes these guys worthy of my recommendation! read less
Fairly priced, work completed on time with total clean up by crew.
They suffered through working in 105 degree in the... read moreFairly priced, work completed on time with total clean up by crew.
They suffered through working in 105 degree in the attic and 95 outside....they definitely earned their money and list some weight.
We appreciate their effort and hard work and fully recommend them for anyone looking for excellent work and a reasonable price.
Well done Santiago, Omar, Hector and Calvin and Garmeli and team at Temp Masters read less
Great company.
Came out first to repair duct issues and liked them so much I had them install a 2nd zone... read moreGreat company.
Came out first to repair duct issues and liked them so much I had them install a 2nd zone for A/C. They are clean, willing to expand on what needs to be done, fast and priced well. read less
I want to thank Temperature Masters for their excellent service. My AC broke down and with these scorching hot temperatures... read moreI want to thank Temperature Masters for their excellent service. My AC broke down and with these scorching hot temperatures I needed service right away. They quickly responded and scheduled me first thing in the a.m and came right on time. I am a big believer in you get what you pay for. Quality is most important to me as well as dependability. Thank you for your service! I will recommend to all of my friends and family.
A truly happy customer!
Madeline read less
The technicians were right on time and were very courteous. They wrapped their shoes before walking in the house and... read moreThe technicians were right on time and were very courteous. They wrapped their shoes before walking in the house and completed the job very quickly. They only charged for the service call and it was a fair price. I would definitely recommend this company and will use them again in the future. read less
The technicians were on time, professional and polite. They explained what was wrong and how it was going to be... read moreThe technicians were on time, professional and polite. They explained what was wrong and how it was going to be fixed. They made sure the air was working and did a great job cleaning up the mess. read less
I gave them a 5 for value but they serviced my A/C so I assume it will work for quite... read moreI gave them a 5 for value but they serviced my A/C so I assume it will work for quite some time. The technicians were extremely polite and arrived on time and completed the repair work quickly. I strongly recommend this company. read less
Temperature masters was professional and polite. Their office called me to tell me they were running late for my... read moreTemperature masters was professional and polite. Their office called me to tell me they were running late for my scheduled appointment but that was the only con. read less
In the end, work was good and they were transparent, so i would recommend them. But punctuality was way off,... read moreIn the end, work was good and they were transparent, so i would recommend them. But punctuality was way off, they were about 2 hours late and even when they did show up, the first person gave the estimate and the actual technician came another 2 hours later. And by the time he was finished, they wanted to wrap it up and did not fully confirm that it worked. Not sure if 300$ for a condensate pump replacement is the norm. But now it works and they did nothing wrong. read less
Courteous and reliable service , knowledgeable Service technicians came and installed a new unit in 1 day ,... read moreCourteous and reliable service , knowledgeable Service technicians came and installed a new unit in 1 day , I would recommend this company going to hundred percent read less
I called few companies each told me that the next appointment was at least 2-3 days from when I called.... read moreI called few companies each told me that the next appointment was at least 2-3 days from when I called. I needed the A/C repair in summer and it was preferable to have the work done sooner than later. This company came the next day.
The pro who came was knowledgeable and courteous. The price seemed to be higher but I was ok in the essence of time. read less
Central AC was broken. The contractor that installed my Central Air did not call back. I called Home Advisor in... read moreCentral AC was broken. The contractor that installed my Central Air did not call back. I called Home Advisor in mid afternoon and Temperature Masters showed up that night at 7 PM! They added FREON and fixed some wires. I was thrilled to have the air working in the 90 degree heat. Thank you Temp Masters! read less
I called a few pros during massive heat wave this July and they were fastest to come (next day). The... read moreI called a few pros during massive heat wave this July and they were fastest to come (next day). The appointment time was missed (came at the evening instead of morning hours), but with current frenzy demand it's Ok read less
Daniel and Junior came bit late but they kept the appointment. They did open up the AC and fix the... read moreDaniel and Junior came bit late but they kept the appointment. They did open up the AC and fix the leak. Also cleaned the AC a bit.
i think i would recommend them for future. read less
They came on time and finish the job in one day. Their work was very professional and they took their... read moreThey came on time and finish the job in one day. Their work was very professional and they took their time in installing everything properly. Value for money is very good, and I would recommend their service. I have actually asked for a quote from other contractors, they gave a better price for the same specifications that I have asked for and they even renewed other parts in addition to what other offered, for a lower price. read less
THE JOB WAS DONE WELL OVERALL. JUST REFUSED TO LOWER CHARGE AFTER FINDING THE WORK WAS LESS COMPLICATING AND TOOK... read moreTHE JOB WAS DONE WELL OVERALL. JUST REFUSED TO LOWER CHARGE AFTER FINDING THE WORK WAS LESS COMPLICATING AND TOOK WAY LESS TIME THEN ORIGINALLY THOUGHT. read less
Temperature Masters was willing to change my appointment when I needed to. The techs showed up on time, were very... read moreTemperature Masters was willing to change my appointment when I needed to. The techs showed up on time, were very courteous, professional and very, very hard working. read less
The techs showed up on time and were courteous and got right down to fixing my central air issue. I... read moreThe techs showed up on time and were courteous and got right down to fixing my central air issue. I know my system is old and beyond the life expectancy of the manufacturer, but it still does the job with a little TLC. They took the time to fix my it quickly and did it for a really reasonable rate as well. I would certainly recommend them above all the other bigger name companies in my area. read less
They showed up on time, and solved the problem quickly, the only glitch was that there was some confusion on... read moreThey showed up on time, and solved the problem quickly, the only glitch was that there was some confusion on the billing and once i called they cleared it up quickly and reduced the bill.
good work overall... read less
Install Date: 3.26.2018 Santiago and his crew were thorough professionals from the get go. His initial home visit to assess... read moreInstall Date: 3.26.2018 Santiago and his crew were thorough professionals from the get go. His initial home visit to assess whether we should repair or replace a leaky furnace went surprisingly well. No hard sell. No suggestions to definitely replace as he did offer a repair price too. But considering age of unit, repair cost and potential for future problems we bit the bullet and decided to invest in one of the 3 AC and Gas furnace options, he presented. We settled on his recommendation of a Amana 48,000 BTU AC and a Amana 120,000 BTU 2 stage furnace. Since our current compressor was compromised we liked the lifetime unit replacement compressor warranty Amana offered. Made in America was a plus. Both units combined, costed us a shade under $10K. BTW he also had the best, fully detailed quote which showed me that he was quality conscious of his brand. Installation was a white-glove experience. Santiago had two separate crews come in by 8 AM to complete our installation in a day. His local distributor had accidentally dropped off a wrong sized A-coil, along with the rest of the equipments a bit earlier. But Santiago had someone drive and pickup the right one same day. After old units were pulled out a lot of duct work had to be redone. His crew clearly has been handpicked by Santiago for their work ethic and professionalism. Due to some duct work and a sensor complication the entire crew stayed back till 9pm to finish up. That too cheerfully! He stopped by to review and inspect the work during installation and again next day to go over the system and controls. I couldn't be more satisfied. All in all a great experience especially after the initial anxiety of having to deal with and vet 2-3 other highly rated local contractors. Compared to others, Santiago's prices were in the middle. But I am absolutely glad I selected him. Now, I highly highly recommend Temperature Masters to my family and friends. Good Luck! read less
They were fast professional & stepped in quickly when another provider let me down 5 minutes before the original appointment... read moreThey were fast professional & stepped in quickly when another provider let me down 5 minutes before the original appointment was made. read less
Quick response and good services. Crew was courteous and work was done great and clean. Will hire again if any... read moreQuick response and good services. Crew was courteous and work was done great and clean. Will hire again if any HVAC problem. The only minor issue was the initial appointment set up. Thought they would come at 8am, instead they came in at 11am. read less
Received prompt response., Listened to what you had to say and was very patient and courteous. answering questions Very... read moreReceived prompt response., Listened to what you had to say and was very patient and courteous. answering questions Very clean after doing work made sure you were happy with the service. The whole crew was great. Thank You Will recommend to others read less
I received a prompt response. Their representative understood my problem and gave alternative solutions with explanations of the advantages of... read moreI received a prompt response. Their representative understood my problem and gave alternative solutions with explanations of the advantages of each. I opted for replacement which was carried out the following day. The team made the installation and left our home as though nothing had happened. First class job, first class people. read less
Ken was very nice and helpful throughout the estimate. He took the time to explain how the system works and... read moreKen was very nice and helpful throughout the estimate. He took the time to explain how the system works and go through different options. On installation the crew was extremely professional and even wore covers over their shoes. They got furnace and HWH up and running in one day. The quality of work was great. Santiago came by to inspect their work. He even came back the next night to help me with the high efficiency rebates. I highly recommend them. read less
The gentlemen who did the work were very professional. They wore covers on their shoes and vacuumed the area... read moreThe gentlemen who did the work were very professional. They wore covers on their shoes and vacuumed the area after they were finished working. The gentleman explained that what I wanted done was not feasible, so he made a suggestion which turned out to be far superior then what I had envisioned. I'm very happy with the outcome. read less
Called them for an Estimate and Santiago came over in about an hour, Victor and Danielle started the work... read moreCalled them for an Estimate and Santiago came over in about an hour, Victor and Danielle started the work the next day and worked late to finish majority of the work. The new duct work was very clean and professional , and they made any changes I requested and were very professional about it. The cost was was reasonable. read less
The entire experience was pleasant from start to finish. Right on new year day, the furnace started making loud grinding... read moreThe entire experience was pleasant from start to finish. Right on new year day, the furnace started making loud grinding sound. And we had not heat. Homeadvisor matched me with Temperature Masters and I got a call right away. Santiago assured me he would be there shortly and look at the problem. He arrived on time and checked the furnace. He advised I needed a part changed. Didn't try to up-sell me with anything. I asked him what would it take to change the entire furnace? (Because our units are well over 15 years old). He took measurements etc and suggested a couple of options. Both of them were way less than other big name service companies (I had one of them visit us a month ago). I was skeptical, but Santiago explained everything to me patiently and I felt assured. He sent his crew to our house the very next day and within half a day, everything was up and running and we had heat again! The crew was courteous, professional and cleaned up after themselves.
Now, we have 2 HVAC units of the same age. But Santiago never tired to scare us or push us to replace both the units (unlike the other big name company). It is almost a month now and everything is running smoothly. We opted for a smart thermostat and it was a very good decision. We can now control the unit and save money.
I would definitely recommend Temperature Masters and Santiago to others. And they will be the first company I call for all my HVAC needs. read less
The company is amazing to work with. Most companies i contacted couldn't do the work and offered to sell me... read moreThe company is amazing to work with. Most companies i contacted couldn't do the work and offered to sell me a new unit instead. Santiago came the house and i explained what i needed to be done. He told me with a straight face, it could be done but I was a little skeptical. He gave a quote to change locations of 9 vents and install a new one in the master bedroom. He answered all my questions and addressed all concerns. We set up a date and sure enough he sent a team in the morning and they got straight to work. The team worked hard especially Amaurys (Omar) and Junior. They worked until late the first day and finished up the next day. I was quite impressed with the work and any issues i had were addressed on the spot. They made sure all old vents were closed off. They taped and sparkled all drywall and cleaned up very well. Santiago called the first day to check on progress and stopped by the second day to physically inspect the work himself. I will definitely use them for all my heating and cooling needs. I already recommended the company to another homeowner. read less
They are very professional at their work. He understood the problem while i was explaining the problem and addressed it... read moreThey are very professional at their work. He understood the problem while i was explaining the problem and addressed it right way.. Infact they came one day in advance due to bad weather conditions at my home.. read less
Mr. Francisco came to my home after another company could not figure out why my furnace did not work. I... read moreMr. Francisco came to my home after another company could not figure out why my furnace did not work. I called Temperature Masters. They diagnosed the problem very quickly and installed a new part twice. They ended up replacing my furnace but after having no heat at all during a very cold week between the holidays I was more than greatly relieved! Not only did he do a great job but I completely trusted him to come into my home as I had to return to work. He also gave me a great price and deducted the price I paid for the part. I highly recommend Temperature Masters You will receive the best customer service and an honest job well done from Mr. Franciso! read less
I have a really old heating system, but they were able to get everything back up and running. I plan... read moreI have a really old heating system, but they were able to get everything back up and running. I plan on using Temperature Masters for all of my future heating and cooling upgrades/repairs. read less
The only issue is that he seemed to be working with his other tech on the phone the entire time.... read moreThe only issue is that he seemed to be working with his other tech on the phone the entire time. He still did a good job but the time estimate was off by a couple of hours read less
