Testimonials
Keeping Homes Comfortable
Great company. I highly recommend their services. I have now used them for both heating and cooling. I have contacted other companies for the same job, THEY are much cheaper than AJ Perri, gold medal and all these larger corporations. Support your small business owners ! They won’t rob you.
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I spoke with Santiago at Temperature Masters on a Sunday and he setup a furnace replacement for the next day. They replaced my furnace and even installed a new humidifier I purchased a few months back. Santiago at Temperature Masters went above and beyond for us. He is professional and will work with you until all your issues are resolved. The crew who did the work was professional and efficient. I highly recommend this company.
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Santiago is a good guy, very friendly and conversational. Did a thorough job inspecting our central AC unit to make sure it?s ready for the summer. Took the time to speak with my wife and I about what he had done and what needs to be done down the road and even gave us a quote for maintenance to be done in a few months. Reasonable cost and fast service. Highly recommend!
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Very good and prompt service all around. There was a clear understanding of what needed to be done, but the team also knew how to adapt to the inevitable challenges on the day. The team also informed me of all important actions on the day, so I was always in the loop. No hidden charges.I am very happy with the result and would definitely recommend this business.
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Very professional from estimate to installation!!! Santiago and his crew are very knowledgeable, humble, and honest. He focused on our specific problem and recommended a system that will efficiently solve our issues without the need of oversizing the unit or spending unnecessary $$$. The guys Kept area very clean and Upon completion they explained use of new unit and made it known that they take pride and stand by their work.. And if we had any further questions to not hesitate to call..
So far unit is working great and working as planned.. Overall, Truly a pleasure working with this company.
So far unit is working great and working as planned.. Overall, Truly a pleasure working with this company.
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Santiago Francisco was excellent in every facet of the project, his discription, pricing, taking the order and installation of ductless splits. George (Jorge?) installed the units, with Santiago.
Excellent work, professional in job, demeanor top notch. These men were pleasant, knowledgeable about the product, skillful and did the job very quickly.
This company is fortunate to have these men employed, I will recommend this company and have them request Santiago and George to be the team. Thank you very much
Jim Smith Old Bridge NJ
Excellent work, professional in job, demeanor top notch. These men were pleasant, knowledgeable about the product, skillful and did the job very quickly.
This company is fortunate to have these men employed, I will recommend this company and have them request Santiago and George to be the team. Thank you very much
Jim Smith Old Bridge NJ
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I needed to repair my heating system fast because it was a cold winter day. The technician came the same day I called, on time, diagnosed the problem within half an hour, and quoted the price for parts and labor. After I agreed to the price, he went out to get the parts, came back and fixed up the furnace the same evening. Even though it was late in the evening, he stayed with the job until it is done. I am very happy with the service.
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Extremely responsive and professional! Called on Friday and came to fix the AC issue on Saturday in the morning. The technician George came inside the house wearing a mask and shoe cover. They are knowledgeable, polite and really focus on the needs of the customer. Highly recommended
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From the first phone call to the completion of the job, Temperature Masters was awesome. They were courteous, professional and thorough. They reviewed everything I needed and provided the best options for me. Once I placed the call, they were at my house within a couple of hours and the job was done the same day. The technicians had to replace my condenser. They totally removed the old unit and replaced it with a high efficiency unit and did a fantastic job installing the new one. The surrounding area looks better than when they started! Thanks Temperature Masters, you are definitely staying in my favorites list!
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Great service and exceptional professionalism. Santiago was our service technician and he knew his stuff. He was on point with the work that we needed to get done. They are not pushy at all. They only gave me recommendations where warranted and I was explained what those were. Generally, there is a cost for topping off your refrigerant but he did it at no extra cost since it was not much.
I originally have hired them for a one time spring tuneup but given my experience, I join their annual membership which covers both heating can cooling service annually. Very cost effective.
Definitely would recommend them to my friends and family.
I originally have hired them for a one time spring tuneup but given my experience, I join their annual membership which covers both heating can cooling service annually. Very cost effective.
Definitely would recommend them to my friends and family.
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ive decided based on the expert, that it would not be a good idea to do the conversion dye to how my hiuse was built. My current system in place works well and doing the conversion would cause more work and cost for both the contractor and myself. However i do recommend this company due to thr honesty and integrity and the details thst were provided. I definitely would uae them should i purchase another home that would require their services.
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The technician who diagnosed the problem came almost two hours late, but he did do it on a Sunday, which I really appreciated. The y got the part the very next day, and came to install it that morning. The technician who performed the work was very professional and quick. I was happy with the job.
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I got called the next day. None of the other service people called. They booked the appointment for that day. The repairman was late but called several times to let me know. That was really nice. He was neat and professional when he got here. The furnace has not been on too much since he left but the few times it has run nicely.
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I don't know much of AC, the technician was forcing me to put refrigerent as well, along with fixing (replacing) the faulty capacitor.
Overall it may still be cheaper. Free visit/estimate is a plus, otherwise I would not have called them.
Thanks for the service, anyways. I would call them again.
Overall it may still be cheaper. Free visit/estimate is a plus, otherwise I would not have called them.
Thanks for the service, anyways. I would call them again.
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The experience was great from start to finish. Santiago called a few minutes before he arrived and was on time. He had a pleasant attitude and appeared professional as well as knowledgeable. He quickly assessed the situation outside and went through all the details with me. The A/C was back up and running with a new capacitor and recharge within an hour which was great on the 100 degree day. Overall, I d recommend their service to anyone has issues with their air conditioning.
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They fixed our furnace quickly and were very polite and professional. It was a broken wire. I had another repairman look at it and they told me it had to be replaced as the original manufacture was out of business and parts were not available. I was very happy with the repair and not having to replace the furnace.
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Installed a heat pump. First agreed on 16 seer then come back and forth on 16 seer vs 14 seer. Finally decided on 16 seer, but the company got my order confused because of the discussion and installed a 14 seer instead. They offered to reinstall the 16 seer, but I don't want another full day without heat. The result turns out good.
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The man who came out to repair a sensor in my Phantom Boiler was knowledgeable and professional. He detected the problem sensor. Unfortunately the replacement part had to be ordered and that added some days to the fix. Once part was in hand, the gentleman got the boiler back up and running. Upon checking the radiators, it was recommended to replace the valve on one. The two men who came to do that job were courteous and prompt, but even after changing the valve, the radiator wouldn't heat fully. A replacement radiator was offered, free of charge. Unfortunately, the replacement radiator had a crack in it, so the techs removed and hauled the old one outside and used a hose to flush it. Finally, the effort paid off and after they put the flushed out radiator with the new valve back in place, it heated from end to end. My Son was happy, as some of this was during the recent 'Polar Vortex'. All in all, a favorable experience that came in at just under $500. The office called consistently to check appointment times and convey information.
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Highly recommend superior service.
The best contractors I ever use on any house work.
One of the coldest days they came out and worked morning till night even some of the guys skip their lunch just to make sure we will have heat before the night ends. I can?t thank them enough!!
I want to also thank specially Santiago for making everything happened in such a short time.
All the Guys that did the work! I can?t believe how much they care about doing things right! And not rushing to get out. Just remarkable company from sales price to the work itself and customer service
A
The best contractors I ever use on any house work.
One of the coldest days they came out and worked morning till night even some of the guys skip their lunch just to make sure we will have heat before the night ends. I can?t thank them enough!!
I want to also thank specially Santiago for making everything happened in such a short time.
All the Guys that did the work! I can?t believe how much they care about doing things right! And not rushing to get out. Just remarkable company from sales price to the work itself and customer service
A
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Temp masters came to bleed my radiator to hopefully silence all of the clanking. Noise remained but the contractor showed up twice to try and fix the problem. They didn't complete the job because the noise never stopped but was we were impressed with their service.
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Nothing but praises for Temperature Masters, LLC. They phoned within 30 seconds of my putting out a request for heating repair, and prompt to arrive and fix my furnace. I saved their number for future repairs. The heating company I used to use, I left a message twice that I had no heat. They never bothered to phone. Will never use them again.
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The professionals that came for the work were very friendly and helpful. When I received the invoice, it did not initially include the discount for the 2nd HVAC system. It was corrected after I brought it up. I set up a follow-up appointment to get a quote for vent cleaning; however, when the technician showed up, he thought he was doing a tune-up and told me that they didn't even do vent cleaning. He told me that the boss would be calling me to explain, but I never got a call. Nonetheless, the work was good and all of the technicians were very nice and professional.
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Temperature Masters installed a furnace and AC unit at my home and I am very pleased! As a female homeowner, I have had my fair share of companies attempting to sell me more than what I need. This was not the case with Temperature Masters. They responded quickly to my service request, assessed the situation and provided a couple of options. Santiago explained the quote for installing the units and the process in detail. In addition, he provided information (in writing) about the units recommended and what their quote included. Then, on installation day, the team arrived and started working. They were courteous, professional, and efficient. If I had a question, they asnwered it in a non-judgmental way. I recommend Temperature Masters to anyone who needs to have their furnace or AC unit serviced or is in the market to replace existing units.
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Given my prior "no show" experience with other pros at HomeAdvisor I was reluctant to try again, but Temperature Masters proved me wrong. They made the appointment, confirmed it, showed up on time and did a thorough job. I will definitely use them annually to service my natiural gas boiler. Fairly priced as well.
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Competent service person. Got AC working quickly. Had parts available with him. Immediate evaluation of customer service, professional service person is 5 star. Service result still must be evaluated by my AC's operation over the next few months. Solicit my evaluation again after 12 months for a better evaluation.
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Quality work! Very honest and very competitive pricing. We needed our AC condensing unit, coil, and furnace replaced immediately. They made the effort to be available to us and start work very quickly. Very friendly and professional staff. The entire job was done in 1 day and we are extremely happy with the results. We got a great deal but it is the quality and customer service that makes these guys worthy of my recommendation!
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Fairly priced, work completed on time with total clean up by crew.
They suffered through working in 105 degree in the attic and 95 outside....they definitely earned their money and list some weight.
We appreciate their effort and hard work and fully recommend them for anyone looking for excellent work and a reasonable price.
Well done Santiago, Omar, Hector and Calvin and Garmeli and team at Temp Masters
They suffered through working in 105 degree in the attic and 95 outside....they definitely earned their money and list some weight.
We appreciate their effort and hard work and fully recommend them for anyone looking for excellent work and a reasonable price.
Well done Santiago, Omar, Hector and Calvin and Garmeli and team at Temp Masters
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I want to thank Temperature Masters for their excellent service. My AC broke down and with these scorching hot temperatures I needed service right away. They quickly responded and scheduled me first thing in the a.m and came right on time. I am a big believer in you get what you pay for. Quality is most important to me as well as dependability. Thank you for your service! I will recommend to all of my friends and family.
A truly happy customer!
Madeline
A truly happy customer!
Madeline
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The technicians were right on time and were very courteous. They wrapped their shoes before walking in the house and completed the job very quickly. They only charged for the service call and it was a fair price. I would definitely recommend this company and will use them again in the future.
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In the end, work was good and they were transparent, so i would recommend them. But punctuality was way off, they were about 2 hours late and even when they did show up, the first person gave the estimate and the actual technician came another 2 hours later. And by the time he was finished, they wanted to wrap it up and did not fully confirm that it worked. Not sure if 300$ for a condensate pump replacement is the norm. But now it works and they did nothing wrong.
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I called few companies each told me that the next appointment was at least 2-3 days from when I called. I needed the A/C repair in summer and it was preferable to have the work done sooner than later. This company came the next day.
The pro who came was knowledgeable and courteous. The price seemed to be higher but I was ok in the essence of time.
The pro who came was knowledgeable and courteous. The price seemed to be higher but I was ok in the essence of time.
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Central AC was broken. The contractor that installed my Central Air did not call back. I called Home Advisor in mid afternoon and Temperature Masters showed up that night at 7 PM! They added FREON and fixed some wires. I was thrilled to have the air working in the 90 degree heat. Thank you Temp Masters!
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They came on time and finish the job in one day. Their work was very professional and they took their time in installing everything properly. Value for money is very good, and I would recommend their service. I have actually asked for a quote from other contractors, they gave a better price for the same specifications that I have asked for and they even renewed other parts in addition to what other offered, for a lower price.
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The techs showed up on time and were courteous and got right down to fixing my central air issue. I know my system is old and beyond the life expectancy of the manufacturer, but it still does the job with a little TLC. They took the time to fix my it quickly and did it for a really reasonable rate as well. I would certainly recommend them above all the other bigger name companies in my area.
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Install Date: 3.26.2018 Santiago and his crew were thorough professionals from the get go. His initial home visit to assess whether we should repair or replace a leaky furnace went surprisingly well. No hard sell. No suggestions to definitely replace as he did offer a repair price too. But considering age of unit, repair cost and potential for future problems we bit the bullet and decided to invest in one of the 3 AC and Gas furnace options, he presented. We settled on his recommendation of a Amana 48,000 BTU AC and a Amana 120,000 BTU 2 stage furnace. Since our current compressor was compromised we liked the lifetime unit replacement compressor warranty Amana offered. Made in America was a plus. Both units combined, costed us a shade under $10K. BTW he also had the best, fully detailed quote which showed me that he was quality conscious of his brand. Installation was a white-glove experience. Santiago had two separate crews come in by 8 AM to complete our installation in a day. His local distributor had accidentally dropped off a wrong sized A-coil, along with the rest of the equipments a bit earlier. But Santiago had someone drive and pickup the right one same day. After old units were pulled out a lot of duct work had to be redone. His crew clearly has been handpicked by Santiago for their work ethic and professionalism. Due to some duct work and a sensor complication the entire crew stayed back till 9pm to finish up. That too cheerfully! He stopped by to review and inspect the work during installation and again next day to go over the system and controls. I couldn't be more satisfied. All in all a great experience especially after the initial anxiety of having to deal with and vet 2-3 other highly rated local contractors. Compared to others, Santiago's prices were in the middle. But I am absolutely glad I selected him. Now, I highly highly recommend Temperature Masters to my family and friends. Good Luck!
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I received a prompt response. Their representative understood my problem and gave alternative solutions with explanations of the advantages of each. I opted for replacement which was carried out the following day. The team made the installation and left our home as though nothing had happened. First class job, first class people.
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Ken was very nice and helpful throughout the estimate. He took the time to explain how the system works and go through different options. On installation the crew was extremely professional and even wore covers over their shoes. They got furnace and HWH up and running in one day. The quality of work was great. Santiago came by to inspect their work. He even came back the next night to help me with the high efficiency rebates. I highly recommend them.
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The gentlemen who did the work were very professional. They wore covers on their shoes and vacuumed the area after they were finished working. The gentleman explained that what I wanted done was not feasible, so he made a suggestion which turned out to be far superior then what I had envisioned. I'm very happy with the outcome.
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Called them for an Estimate and Santiago came over in about an hour, Victor and Danielle started the work the next day and worked late to finish majority of the work. The new duct work was very clean and professional , and they made any changes I requested and were very professional about it. The cost was was reasonable.
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The entire experience was pleasant from start to finish. Right on new year day, the furnace started making loud grinding sound. And we had not heat. Homeadvisor matched me with Temperature Masters and I got a call right away. Santiago assured me he would be there shortly and look at the problem. He arrived on time and checked the furnace. He advised I needed a part changed. Didn't try to up-sell me with anything. I asked him what would it take to change the entire furnace? (Because our units are well over 15 years old). He took measurements etc and suggested a couple of options. Both of them were way less than other big name service companies (I had one of them visit us a month ago). I was skeptical, but Santiago explained everything to me patiently and I felt assured. He sent his crew to our house the very next day and within half a day, everything was up and running and we had heat again! The crew was courteous, professional and cleaned up after themselves.
Now, we have 2 HVAC units of the same age. But Santiago never tired to scare us or push us to replace both the units (unlike the other big name company). It is almost a month now and everything is running smoothly. We opted for a smart thermostat and it was a very good decision. We can now control the unit and save money.
I would definitely recommend Temperature Masters and Santiago to others. And they will be the first company I call for all my HVAC needs.
Now, we have 2 HVAC units of the same age. But Santiago never tired to scare us or push us to replace both the units (unlike the other big name company). It is almost a month now and everything is running smoothly. We opted for a smart thermostat and it was a very good decision. We can now control the unit and save money.
I would definitely recommend Temperature Masters and Santiago to others. And they will be the first company I call for all my HVAC needs.
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The company is amazing to work with. Most companies i contacted couldn't do the work and offered to sell me a new unit instead. Santiago came the house and i explained what i needed to be done. He told me with a straight face, it could be done but I was a little skeptical. He gave a quote to change locations of 9 vents and install a new one in the master bedroom. He answered all my questions and addressed all concerns. We set up a date and sure enough he sent a team in the morning and they got straight to work. The team worked hard especially Amaurys (Omar) and Junior. They worked until late the first day and finished up the next day. I was quite impressed with the work and any issues i had were addressed on the spot. They made sure all old vents were closed off. They taped and sparkled all drywall and cleaned up very well. Santiago called the first day to check on progress and stopped by the second day to physically inspect the work himself. I will definitely use them for all my heating and cooling needs. I already recommended the company to another homeowner.
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Mr. Francisco came to my home after another company could not figure out why my furnace did not work. I called Temperature Masters. They diagnosed the problem very quickly and installed a new part twice. They ended up replacing my furnace but after having no heat at all during a very cold week between the holidays I was more than greatly relieved! Not only did he do a great job but I completely trusted him to come into my home as I had to return to work. He also gave me a great price and deducted the price I paid for the part. I highly recommend Temperature Masters You will receive the best customer service and an honest job well done from Mr. Franciso!
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Santiago went the extra mile to assure customer satisfaction. Work was done in a timely, professional manner. Area where work was performed was cleaned of all debris. Quality of work was excellent and Santiago followed up with a call to ensure work was satisfactory.
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Super prompt, very nice - fixed the problem. Did a total boiler cleanout on a vintage boiler and it works like new. Stayed to make sure the job was complete and very intent on customer satisfaction. 100 stars. So glad i found them on home advisor. Very organized.
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Santiago is a gentleman. I told him I was handy, so he told me what the problem was, this way I would save money and repair the problem myself. I repaired the problem myself and probably saved $100.00-$200.00. He only charged me the service call fee, which was very fair. It's nice to know that there are people out there you can still trust...
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Santiago was friendly, professional, and prompt with replying to my inquiry. He came out the next morning to assess the situation. He booked appointment just several days later to come and do the repairs necessary. His team came out and spent half the day fixing the previous contractors work. He has a digital invoice system that was efficient for quoting and billing.
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Temperature Masters, LLC is the best HVAC company that I have ever used. They immediately responded to my email. Someone came to my home quickly and diagnosed the problem. I was advised what would be done along with the cost. The work was completed quickly including an additional needed repair with no additional cost. They were courteous, prompt and reasonable about the price. They will be my first choice for HVAC repairs.
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This was the second plumber to look at the problem I was having getting heat to the third floor which we just renovated into a Media and Grandkid room. The other one supposedly got it working last summer but when I went to look at it this fall I couldn't even bleed the radiators. The 2nd floor too forever to bleed.
Santiago came in and spent awhile diagnosing the problem and showed me that the circulating pump was not working properly. He also suggested (not a hard sell) that I thoroughly clean out the hot water gas furnace and the ducts to the chimney and check for carbon monoxide. I also asked him to check the thermostat. I had also asked my former HVAC/plumber to do that too. He had the proper tools for both these jobs of diagnosing.
After installing the new twice as powerful pump and thermostat and thoroughly cleaning the ducts and checking the chimney with a photo HE AND HIS CREW STAYED FOR ANOTHER 1-1/2 HOURS TO BLEED EVERY RADIATOR AND MAKE SURE I ACTUALLY HAD HEAT. I'm impressed.
Interestingly enough the former plumber kept suggesting a new furnace (which also might have cured the problem) but never gave me an estimate on upgrading the pump.
Temperature Masters told me my furnace was fine.
Santiago came in and spent awhile diagnosing the problem and showed me that the circulating pump was not working properly. He also suggested (not a hard sell) that I thoroughly clean out the hot water gas furnace and the ducts to the chimney and check for carbon monoxide. I also asked him to check the thermostat. I had also asked my former HVAC/plumber to do that too. He had the proper tools for both these jobs of diagnosing.
After installing the new twice as powerful pump and thermostat and thoroughly cleaning the ducts and checking the chimney with a photo HE AND HIS CREW STAYED FOR ANOTHER 1-1/2 HOURS TO BLEED EVERY RADIATOR AND MAKE SURE I ACTUALLY HAD HEAT. I'm impressed.
Interestingly enough the former plumber kept suggesting a new furnace (which also might have cured the problem) but never gave me an estimate on upgrading the pump.
Temperature Masters told me my furnace was fine.
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Very nice person to deal with.he was very knowledgeable in his work and explained what he was doing and what he did and wanted to know if I had any questions. He didnt try to sell me something I didnt need.price was reasonable and service was excellent. I will definitely use him again and recommend him to others
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5 stars all the way!! Santiago and his team are very professional, prompt, informative and thorough. They guaranteed their warranty and did not let me down. I had an issue with water and oil in my evap. coil and the next day they were at my place replacing it. I highly doubt I would have received such prompt attention from another company. Waiting even a couple days in the summer months is torture so the fact they replaced the coil the next day was well beyond my expectations. Would definitely do business with them again!
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Temperature Masters installed a Central Air Conditioner, new Heating System and a new Water Heater in 2 days. The service by Daniel, Karl and Jordan was amazing. They left my basement cleaner than they found it. I would recommend them unconditionally. The price quote was excellent, and the equipment is highly rated.
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Temperature Masters is a first class business with a stellar reputation. They use the latest, top-of-the-line equipment and deliver top quality service. We have had the pleasure of working with Santiago a few times. Each time he has shown the utmost professionalism and expertise. He is punctual, polite, friendly and extremely knowledgeable. Santiago takes the time to explain details so that the customers understand each part of the process and the choices they have. The job is not complete unless the customers are satisfied. He and his employees are very neat/clean while they work too! In addition to all these perks, Santiago offers flexible hours and competitive prices. Best of all he is an honest business man! It has been a pleasure doing business with such a superior company and owner. Temperature Masters is by far the best choice for your heating and cooling needs.
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Santiago is professional, polite and very knowledgable about the product. The men that worked on the job were very polite. From the point of initial contact until job completion was 26 hours, unbelievable!! Workmanship excellent! The best part was Santiago truly cared that I was happy with the work! This was a great experience!
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Temperature Masters provided excellent service. Francisco was professional, delivered what he promised and completed the job quickly. This was a last minute request and he was able to accommodate me within a reasonable time. I would highly recommend Francisco and his company.
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Our experience with Temperature Masters was a positive one. Santiago returned our call right away and was at our home later that afternoon to diagnose the problem with our central air conditioner and fixed what he could that same day. He said he would be back on Monday and as promised returned to complete the job mid morning. Throughout the job, he explained the charges for each item on the bill and often asked if we had any questions. We will definitely recommend Temperature Masters to our friends and family if they ever have the need for HVAC repair or installation.
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